ek77 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal information ek77 collects from Pakistani players, how it is used, who it may be shared with and the controls you have over your own data. Please read it carefully before creating your account.

Last Updated: July 2025 Pakistan (PKR) Encrypted & Secure No Data Sales
End-to-End Encryption
All data in transit and at rest
No Data Selling
Your data is never sold to third parties
Access Controls
Limited to authorised personnel only
Data Rights Honoured
Access, correct or delete your data
ek77

1Who We Are

ek77 is an online sports betting and gaming platform accessible at ek77.link, operated for Pakistani players. When this Privacy Policy refers to "ek77", "we", "us" or "our", it means the entity responsible for operating the ek77 platform and for the processing of personal data submitted by or collected from users of that platform.

This Privacy Policy applies to all personal data collected through the ek77 website, any associated mobile interface, customer support channels and any other service provided under the ek77 brand. It covers data collected from registered members and from visitors who use the platform without creating an account.

Data controller: ek77 is the data controller for personal information you provide during registration and subsequent use of the platform. For data protection queries or requests, contact us at support@ek77.link.

2Data We Collect

ek77 collects personal information that you provide directly during registration and account use, as well as information collected automatically through your interaction with the platform. The categories of data ek77 collects are described below.

Category Examples When Collected
Identity Data Full name, date of birth, CNIC number (where verified) Registration / KYC verification
Contact Data Pakistani mobile number, email address Registration
Financial Data Payment method details, transaction history, PKR balances Deposits and withdrawals
Technical Data IP address, device type, browser, operating system Automatically on each visit
Usage Data Pages visited, bets placed, games played, session duration Automatically during platform use
Communications Data Support chat transcripts, complaint records, feedback When contacting support
Verification Data Identity documents submitted for age or KYC verification On verification request

ek77 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification purposes.

3How We Use Your Data

ek77 uses the personal information it collects for specific, defined purposes. We do not use your data for purposes beyond those listed here without notifying you and, where required, obtaining your consent.

  • To create and manage your ek77 account, verify your identity and maintain the security of your account.
  • To process deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments.
  • To operate the sports betting, live casino and games products including recording bet history and settling winning bets.
  • To provide customer support, respond to queries and resolve disputes or complaints.
  • To verify that you meet the minimum age requirement (18+) and other eligibility conditions.
  • To carry out anti-fraud, anti-money laundering and responsible gaming checks as required.
  • To send account-related communications including transaction confirmations, security alerts and important policy notices.
  • To send promotional offers and bonus notifications where you have opted in to marketing communications.
  • To analyse aggregated platform usage data to improve the ek77 product and user experience.
  • To comply with applicable legal, regulatory and compliance obligations.
ek77

4Legal Basis for Processing

ek77 processes your personal data on one or more of the following legal grounds depending on the specific processing activity involved:

  • Contract performance: Processing necessary to provide the services you have registered for, including account management, payment processing and bet settlement.
  • Legal obligation: Processing required to comply with anti-money laundering regulations, age verification requirements and other applicable obligations.
  • Legitimate interests: Processing carried out in pursuit of ek77's legitimate business interests, including fraud prevention, platform security, service improvement and responsible gaming monitoring, where those interests are not overridden by your rights.
  • Consent: Processing for marketing communications where you have explicitly opted in. You may withdraw consent for marketing at any time.

5Sharing Your Data

ek77 does not sell, rent or trade your personal data to third parties. Data sharing is limited to the specific categories of recipients described below and only to the extent necessary for the relevant purpose.

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card processors receive transaction data strictly necessary to execute your deposits and withdrawals in PKR.
  • Identity verification services: Where KYC checks are required, identity document data may be shared with regulated verification service providers. These providers operate under strict data processing agreements.
  • Fraud and AML services: Anonymised or pseudonymised transaction data may be shared with risk monitoring services to detect money laundering or fraudulent activity patterns.
  • Technology providers: Platform hosting, analytics and security service providers who process data on ek77's behalf under contractual data processing obligations.
  • Legal and regulatory authorities: Where ek77 is required by law or regulatory authority to disclose personal data, such disclosures will be made in compliance with applicable legal requirements.
All third parties who receive ek77 member data are required to process it only for the specific purpose for which it was shared and to maintain security standards equivalent to or exceeding those applied by ek77 itself.

6Payment Data

ek77 treats financial data with particular care given its sensitivity. When you make a deposit or request a withdrawal, your payment details are transmitted over encrypted connections directly to the relevant payment processor. ek77 does not store full card numbers or mobile wallet credentials on its own servers.

Transaction records – including amounts, timestamps, payment methods used and associated account IDs – are stored by ek77 for regulatory compliance and audit purposes. These records are retained for the period required under applicable financial regulations.

PKR only: All financial transactions on ek77 are processed in Pakistani Rupees. No currency conversion is involved and no foreign payment rails are used for standard Pakistani player transactions, reducing the exposure of your financial data to unnecessary third parties.

7Cookies and Tracking Technologies

ek77 uses cookies and similar tracking technologies on its platform to enable core functionality, improve performance and understand how members use the service. The categories of cookies used are described below.

  • Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens and preference settings. These cannot be disabled without affecting platform functionality.
  • Performance cookies: Collect anonymised data about page load times, error rates and navigation paths to help ek77 identify and fix performance issues. No personally identifiable information is stored in these cookies.
  • Functional cookies: Remember your preferences such as language settings, preferred sports and display options so you do not need to reset them on each visit.
  • Analytics cookies: Used to understand aggregate usage patterns across the ek77 platform. Data collected is aggregated and cannot be used to identify individual users.

ek77 does not use advertising or tracking cookies that follow your activity across third-party websites. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use certain platform features.

8Data Retention

ek77 retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. The general retention periods applied by ek77 are as follows:

  • Account and identity data is retained for the duration of your active account plus a period of five years following account closure, in line with financial record-keeping requirements.
  • Transaction records including deposit and withdrawal history are retained for seven years as required under applicable financial regulations.
  • Customer support communications are retained for three years following the resolution of the relevant query or complaint.
  • Usage and analytics data in anonymised form may be retained indefinitely for aggregate analysis purposes. No personally identifiable information is retained beyond the periods stated above.
  • Marketing consent records are retained for the duration of your marketing subscription and for two years thereafter as evidence of consent history.

When the applicable retention period expires, ek77 securely deletes or anonymises your data so that it can no longer be associated with you as an individual.

ek77

9Data Security

ek77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include but are not limited to:

  • TLS encryption for all data in transit between your device and the ek77 platform.
  • Encryption of sensitive data at rest within ek77's infrastructure, including financial data and identity documents.
  • Strict access controls ensuring that personal data is accessible only to ek77 staff members with a legitimate business need.
  • Regular security assessments and penetration testing of the ek77 platform infrastructure.
  • Two-factor authentication options available to all registered members for account login.
  • Automatic session timeouts to protect accounts accessed via shared or public devices.

No online platform can guarantee absolute security against all possible threats. If you become aware of any unauthorised use of your ek77 account or suspect a security incident, please contact us immediately at support@ek77.link so that we can act promptly.

Your role in security: Choose a strong, unique password for your ek77 account and do not share it with anyone. ek77 support staff will never ask for your password. Be cautious of phishing attempts using communications that appear to be from ek77 but arrive via unofficial channels.

10Your Rights Over Your Data

As an ek77 member, you have specific rights regarding your personal data. ek77 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, contact us at support@ek77.link with the subject line "Data Rights Request".

  • Right of access: Request a copy of the personal data ek77 holds about you.
  • Right to rectification: Request correction of inaccurate or incomplete personal data in your account record.
  • Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal retention requirement applies.
  • Right to restriction: Request that processing of your data be restricted in certain circumstances, for example while the accuracy of data is being verified.
  • Right to object: Object to processing based on legitimate interests grounds. ek77 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
  • Right to data portability: Receive your personal data in a structured, commonly used format where processing is based on your consent or contract performance.
  • Right to withdraw consent: Withdraw marketing consent at any time without affecting the lawfulness of prior processing.

ek77 will respond to data rights requests within 30 days. Where requests are complex or numerous, we may extend this by a further 60 days and will notify you of the extension. There is no charge for exercising your data rights under normal circumstances.

11Children's Privacy

ek77 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. During registration, all users are required to confirm their date of birth and agree that they are at least 18 years old. ek77 may carry out age verification checks using identity documents where there is reason to believe a user may be under 18.

If ek77 becomes aware that personal data has been collected from a user who is under 18, that account will be closed immediately, all associated bets and balances will be voided, and the relevant data will be deleted from ek77 systems within a reasonable period. If you believe that a minor has created an account on ek77, please contact us at support@ek77.link immediately.

12Marketing Communications

ek77 sends promotional communications – including bonus offers, new game announcements and event promotions – to members who have opted in to receive them. These communications are sent to the mobile number and email address registered on your account.

You can opt out of marketing communications at any time in one of the following ways: through the notification preferences section of your ek77 account settings, by replying STOP to any SMS communication from ek77, or by contacting support at support@ek77.link. Opting out of marketing does not affect essential account communications such as transaction confirmations and security alerts, which are sent regardless of marketing preferences.

Self-exclusion and marketing: Members who have activated a self-exclusion period on their ek77 account are automatically removed from all marketing lists for the duration of the exclusion. This happens automatically without requiring a separate opt-out request.

13Updates to This Privacy Policy

ek77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, product offerings and applicable regulations. The date of the most recent update is shown at the top of this page. Where changes are material – meaning they affect how your data is used in a way that is meaningfully different from what was described before – ek77 will notify registered members via their registered contact details before the changes take effect.

Continued use of the ek77 platform after an updated Privacy Policy has been published constitutes acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically, particularly when you receive a notification from ek77 advising that updates have been made.

14Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights or wish to raise a concern about how ek77 handles your personal information, please contact us through any of the following channels:

  • Email: support@ek77.link – use subject line "Privacy Query" for data-related questions
  • Live Chat: available 24/7 directly on the ek77 website for immediate assistance
  • WhatsApp and Telegram: contact details available within the Help section of your ek77 account

ek77 takes privacy concerns seriously and will acknowledge all privacy-related queries within 24 hours and provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint through applicable legal channels.

How ek77 Protects Your Privacy

Six practical measures ek77 takes to keep your personal and financial data safe on Pakistan's leading betting platform.

TLS Encryption on All Connections

Every connection between your device and ek77 is encrypted using TLS. Your login credentials, payment details and account data cannot be intercepted in transit. This applies on both mobile and desktop access.

Strict Internal Access Controls

Access to member personal data within ek77's systems is restricted to team members with a specific operational need. Access is logged, monitored and regularly audited. No general-access data pools exist.

No Card Data Stored by ek77

Full payment card numbers and mobile wallet credentials are not stored on ek77's servers. Payment processing is handled directly by certified payment partners using their own secure systems.

Zero Data Selling Policy

ek77 does not sell, rent or trade member personal data to any third party for marketing or commercial purposes. Data sharing is limited strictly to operational service providers who process it on ek77's behalf.

Two-Factor Authentication

Two-factor authentication is available to all ek77 members via their registered Pakistani mobile number. Enabling it adds a second layer of protection against unauthorised account access.

Defined Retention Periods

ek77 keeps your data only for as long as required by regulation or operational need. When the retention period expires, data is securely deleted or anonymised. There is no indefinite accumulation of member records.

Your Data Rights at a Glance

Every ek77 member in Pakistan has these rights over their personal data. Exercise any of them by emailing support@ek77.link.

Right of Access

Request a complete copy of all personal data ek77 holds about you. We will provide this in a clear, readable format within 30 days of your verified request.

Right to Rectification

If any personal data on your ek77 account is inaccurate or incomplete, you can request a correction. Updates to basic contact data can be made directly in account settings without contacting support.

Right to Erasure

Request deletion of your personal data where no legal retention requirement applies. Note that regulatory obligations require ek77 to retain certain financial records regardless of an erasure request.

Right to Restriction

Request that ek77 pauses processing of your data in specific circumstances, for example while a data accuracy dispute is being investigated.

Right to Object

Object to ek77 processing your data under legitimate interests grounds. We will stop processing unless we can demonstrate compelling overriding reasons to continue.

Right to Portability

Receive your personal data in a structured, machine-readable format where processing is based on contract or consent. This allows you to transfer your data to another service if you choose.

Bet at ek77 with Confidence

Your data is encrypted, never sold and handled transparently. ek77 is built for Pakistani players who value both a great betting experience and genuine privacy protection. Create your account in under two minutes and deposit from Rs 200 using Easypaisa, JazzCash or any supported local method.

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This Privacy Policy was last updated July 2025. For privacy queries contact support@ek77.link. 18+ only. Please play responsibly.